Trouble getting your DSLR camera to work.

If you have trouble getting your DSLR camera to work try the following steps in the precise order. 

Before starting make sure to have the latest version of the app installed. 

  1. Remove all other attached USB devices. 
  2. Start the Stop Motion Studio app. 
  3. Turn off the camera and connect it to the computer. 
  4. Wait 30 seconds until the camera is available in the capture source drop-down box. 
If you don’t see the camera make sure no other app is accessing the camera at the same time. If this doesn’t help power the computer off and on again. 

Sometimes it takes quite a while for the underlying system to recognize the camera while the system is indexing the sd-card content. Therefore it's better to use a smaller size sd-card or clean the sd-card content before using the camera.

Enable USB tethering:

To enable USB tethering on your Canon camera and ensure proper functionality, you may need to follow these steps:

  1. Access the camera settings menu: Turn on your Canon camera and navigate to the settings menu. The location of the settings may vary slightly depending on the specific model of your camera.

  2. Locate the connectivity options: Within the settings menu, look for the connectivity or network options. This is typically where you'll find settings related to USB tethering, Wi-Fi, and other connection methods.

  3. Enable USB tethering: Once you've found the connectivity options, locate the USB tethering setting. It might be listed as "USB connection" or something similar. Select this option and ensure that it is enabled.

  4. Disable Wi-Fi if necessary: Some Canon cameras may require you to disable Wi-Fi in order to use USB tethering. If this