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    Cateater Knowledge Base  Troubleshooting

    Troubleshooting

    • First Aid
    • I can’t get the sound to work?
    • Restore a deleted file.
    • Can't access my camera roll or microphone.
    • Some of my songs are greyed out or not shown? What’s with that?
    • I can’t upload my movie to Youtube?
    • My movie is too fast. How do I slow it down?
    • Not all frames are shown in the preview. Why not?
    • The app is in the wrong Language?
    • No camera live image
    • My movie is to slow even when I change the frame rate.
    • I don't have the Save Video option to save the video to my photo roll.
    • I can't sign in to Youtube. The app is not yet verified by Google.
    • Get application version, device information and capabilities an Android
    • I only see a camera with a line through it?
    • I'm having trouble exporting my movie on Android.
    • I can't add audio. The audio button is disabled.
    • Some features are not available on Android or Windows yet.
    • I accidentally deleted the app and all my projects are gone now.
    • The image quality is low when viewing the preview.
    • Can't locate project folder on Android.
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